I anticipate that it may well be the end of March 2004 before a camera is returned to me in working condition. I have now been without a working camera since Dec. This is a cosmetic issue, but I would like it replaced. Third, the camera was returned without the plastic hot shoe cap. Of course the condition of the sensor cannot be verified without disassembly of the camera. I am very concerned that there may also be dust on the image sensor. Regardless of how well the camera can be made to focus, all the images produced by this lens assembly will be degraded due to the presence of dust on the elements. Second, there is dust visible on the elements inside the sealed lens assembly. Even when a focus lock is achieved the images produced are extremely soft with no sharpness at all.
#Konica minolta camera repair full
At full telephoto, the focus will lock about half the time, at full wide angle it rarely locks focus.
The focus lock performance varies somewhat depending on the lens zoom setting. Here are the issues the camera now presents įirst, the camera will not lock focus, even under excellent lighting conditions, more than about ten percent of the time. I have to say that I am surprised that your QA process did not detect the problems with the camera before it left the repair facility. The camera that was returned to me has two serious issues that must be corrected before it can be used. There was also one other problem having to do with the built-in flash not operating consistently but that was really a minor concern. My original concern was that the focus acquisition and lock performance of the camera was deteriorating and that images produced by the camera lacked critical sharpness even when the camera achieved a focus lock. I must say that my experience dealing with this repair has not been a particularly pleasant one. I appreciate your concern about the problems I’ve had getting my DiMAGE 7i camera repaired and returned to me. Thanks for taking my direct call on Monday March 1st.
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